WARRANTY & DISCLAIMER
Firenock, LLC provides a limited warranty on lighted nock products sold in the U.S.A.
Firenock™ brand lighted nocks are covered against breakage due to defects in materials, and workmanship from the date of purchase for 30 days. Lightning Nock™ brand lighted nock and all accessories carry a warranty against DOA (Dead On Arrival).
Abuse or alteration of the product voids the warranty. In the event of failure due to defects in materials or workmanship the liability of Firenock, LLC shall be limited to the lesser of the cost of repairing, or replacing the broken part within the stated warranty period. Failure to follow all installation procedures of any Firenock, LLC product will void this warranty.
Warranty Claim Procedure:
Please send in your defective product to Firenock, LLC, Henry, Illinois. If the product is found to exceed normal wear and tear, or has been modified after purchase, the product will not be repaired or replaced and a minimum charge of $5.00 will be required for handling charges and return postage. If the product is found to be defective, it will be replaced or repaired free of charge without handling charges and return postage under the condition that it is within the warranty period. In any condition, Firenock, LLC cannot monetarily refund any product to any individual.
Firenock, LLC is not responsible for any personal / property harm to the end user, any equipment, or any other matter due to misuse, misapplication, improper installation, or any other form of misuse or abuse of Firenock, LLC product. (It is strongly recommended that any installation of Firenock, LLC product is done after one has read and understood the instruction(s) that come with each product or one should consult experienced, qualified, and competent Pro Shop for the safety of you and your equipment.)
Firenock is not responsible for any copied / reproduced information, pictures, and catalogues in part, or in whole as shown on other WebPages.
Firenock, LLC retains the right to modify any product as seen fit by Firenock, LLC at any time without prior notice.
© COPYRIGHT 2008, Firenock, LLC
REFRESH/UPGRADE SERVICES
This Service is only available in USA.
A no hassle/no questions asked refresh service is what we believe Firenock users
prefer after the warranty period had ended. Firenock™ brand lighted nocks are
eligible for refresh and Lightning Nock™ brand lighted nocks are eligible for
upgrade. Your old Firenock / Lightning nock circuit(s) and polycarbonate nocks
can be refreshed / upgraded and you can get working Firenock circuit(s), and new
polycarbonate nock(s) with a small service fee. This service is only valid
when funds are sent along with the lighted nock(s) and circuit(s). This service
is subject to change without notice and can be terminated at anytime. This
service will begin on 6/29/2008.
Refresh Services Procedures:
Please send in your old Firenock/Lightning nock circuit(s) and polycarbonate
nocks with funds to Firenock LLC, 511 Robert Street, Henry IL 61537-1146 (see below for service fee). Please do not send any of
the O-rings and/or batteries. We cannot be responsible for anything that is not
part of the refresh service. If the style of Firenock you want to refresh is no
longer available, standard Firenock ("S" style) will be substituted. Shipping
and handling is included in the service fee for this refresh service.
The service fee for refresh service is as follows
(Shipping and handling charge is included):
$10.00 for 1 piece Firenock
$12.00 for 1 piece Lightning Nock
$25.00 for 3 pieces Firenocks
$33.00 for 3 pieces Lightning Nocks
Additional accessories can be purchase at the following price alone with the
refresh service without incurring shipping and handling fee:
$9.95 for 3 of batteries
$2.00 and $5,00 for O-rings set for "S" or "E", "C" style respectively
