511 Robert Street
Henry, IL 61537-1146
Purpose of Information Collection
You can visit our site without telling us who you are and without providing any information about yourself. However, in some areas of our site we may ask you to provide information or to register in order to enable us to process an order or other services. Generally, Firenock, LLC requests you to provide your information when you:
- Register services on our website.
- Place an order.
- Provide feedback (via online survey)
- Participate in a rebate program, contest, or other promotional offer.
- Request for a special service.
- Request for information or files.
- Request for technical support or customer service.
In these instances, Firenock LLC will most often ask for your name, home address, email address, and phone number. Other exceptions may apply in other instances.
What Do We Do With Your Information?
If you choose to provide us your information for any of the purposes stated above, this information will be retained by =Firenock LLC and will only be used by Firenock LLC to support your request. We shall not add you to the mailing list, or newsletter without your registration for this service. We will only contact you if you request for further information to complete a service
What Could Others Do With Your Information?
First and foremost: Firenock LLC does not share, rent, and/or sell any submitted information (such as your name or your email address) through our site to any outside organization for use in their marketing and/or solicitations. Note however that, from time to time, Firenock LLC may use agents and/or contractors to perform services in our stead. These agents and/or contractors may sometimes need to be provided with your personal information but are required to keep any and all of that information confidential. There agents and/or contracts also may not use any and all of your personal information for any purposes other than to carry out certain services for Firenock LLC.
Firenock LLC may also share certain information about its customers and its website visitors with advertisers, business partners, and other third parties. For example, we may share what percentages of our users or visitors are PC or Macintosh users. The information we will share in these instances will not contain personal or identifying information about our users or visitors.
Third Party Links
Other Internet sites and services have their own privacy and data collection practices. http://www.firenock.com does provide links to other sites, but once you leave www.firenock.com, Firenock LLC cannot control and/or has no responsibility for the privacy policies or data collection activities of another website.
Credit Card Security
We know that customers are very concerned about credit card security. Here at Firenock LLC, we utilize PayPal, one of the worldâ€™s largest fund transfer agencies, to ensure your security. Also, if you choose to use your personal PayPal account during any transactions with us, your personal credit card information will not be given to Firenock LLC know that customers are very concerned about credit card security. We use one of the world largest funds transfer agencies - PayPal. If you choose to use a PayPal account, your personal credit card information will not be given to Firenock LLC.
Children's Privacy Protection
Firenock LLC is concerned with the need to protect the privacy of children under the age of thirteen. The vast majority of the material on our site is not targeted to or intended for children under the age of thirteen. We do not knowingly collect data from children and if we learn that we have received personal data from a child, we will immediately remove this information from our database(s).
Changes to this Policy
511 Robert Street
Henry, IL 61537-1146